Nashville, Tennessee – Serving Since 1996

HVAC, Plumbing & Mechanical Services In Nashville

Nashville’s trusted mechanical contractor for HVAC, plumbing, refrigeration, generator installation, and commercial services. Local experts — 24/7 emergency response.

30

Years

24/7

Emergency

5

Divisions

What We Do In Nashville

Every Service.
One Team.

Total Group LLC has served Nashville homeowners and businesses since 1996 across five divisions — all licensed, insured, and backed by our 24/7 emergency line.

HVAC Services in Nashville

Total Group LLC has served Nashville homeowners and businesses since 1996 across five divisions — all licensed, insured, and backed by our 24/7 emergency line.

Services We Provide

Plumbing Services in Nashville

Full-service licensed plumbers handling everything from water heater replacements and drain cleaning to whole-home re-pipes and fixture installs.

Services We Provide

Commercial HVAC Nashville

Commercial refrigeration repair and installation for Nashville restaurants, grocers, and food service operations. Rapid response to protect your inventory.

Services We Provide

Generator Installation Nashville

Whole-home and commercial standby generator installation and service. Keep your home and business running through Tennessee storms and power outages.

Services We Provide

Commercial Mechanical Contracting

Complete mechanical contracting for Nashville commercial construction and facilities management — HVAC, plumbing, and more under one roof.

Services We Provide
Reviews

Don't Just Take Our Word For It.

I’ve been a customer for over 10 years and have always valued this company for its quality work and transparency. Unfortunately, my recent experience was very disappointing. I called for an after-hours weekend HVAC issue and was quoted $140 for the service visit and $210/hour. The technician was at my home for less than an hour, but I was charged $770 due to a three-hour minimum that was never disclosed when I authorized the service. Had I known about the minimum, I would not have agreed to the call. After more than a decade as a customer, I’m extremely disappointed to feel this pricing was not transparent. I will be taking my business elsewhere. If you use this company for emergency service, I strongly recommend confirming all minimum charges and total potential costs before authorizing the visit. Update: Unfortunately, my concerns have only continued. The invoices were not provided until I requested them five days later. I have now had three separate conversations attempting to resolve the issue and was told a billing error occurred and I had been charged plumbing rates. The information provided in each conversation has been inconsistent and, at times, misleading. The original fees I was quoted were repeated to me, yet the charges and explanation continued to change. It appears that Brandon, Barry, and Sabrina each have different information regarding rates, minimum charges, and how this matter should be resolved. As of 8/14/26, this issue remains unresolved. After more than 10 years as a customer, I am extremely disappointed by the lack of transparency, consistency, and accountability throughout this process. I would strongly recommend considering another company, particularly for emergency service, where clear pricing and communication are especially important.
Katie L.
3 months ago
Great job and service:) Highly recommend Total Group!
cindy L.
5 months ago
A small leak at the water softener shut off value...3k later I'm quoted for a whole system replacement including water softener and expansion on the water heater. Then I call to go over the quotes and the person on the other end was annoyed I was confused. Unfortunately I do not reside in that residence so I do not know what is going on and why i have such a massive quote and the person was rude so I hung up. There are hundreds of other places i will spend my money but NOT here. Will not be recommending this place to a soul.
Ember G.
6 months ago
Updated 9/23/2021. Great stuff and still going strong! Updated 10/20/2025. Still great! Just has a very good service where they took care of my HVAC unit.
Max W.
8 months ago
Good communication, friendly and knowledgeable tech, overall great service.
Jess
9 months ago
Called Total Group today, had the quickest response time I’ve ever had. I’m under an hour we were back up and running. Sean was fast, friendly, polite, and even fixed some of the work a different Nashville company messed up.
Eliot B.
12 months ago
Holiday weekend and the HVAC stopped working. I placed a call to Total Group for help. Received a callback from Jason [on duty tech]. As it was late afternoon [and the weather was pleasant], I was okay with Jason coming out Sunday morning. Jason arrived on time [as always], inspected the unit and fortunately was able to make the repairs immediately. He had the unit cooling within 15 minutes of his arrival time. He stayed to ensure no other issues. Jason is an excellent service technician....ALWAYS on time, professional and friendly. If you're looking for a company who hires the best, look no further than Total Group. Thank you Total Group and Jason for exceptional service.
Donna P.
1 year ago
11-29-23 update: another semi annual preventative maintenance service to my unit. The technician Tim was punctual, professional, knowledgeable and courteous. Highly recommend this company. Also, preventative maintenance is cheaper than repairs. Their twice annual service is a great value for the money. UPDATE to original review: 1/2021 I had second annual preventative maintenance check. Communication with Total Group is outstanding! Received a text from Kassandra reminding me of my appointment and confirming the time. Eric, the tech, was prompt, professional and very proficient. Total Group continues to provides consistent excellent customer service. 7/2020 Total Group has provided me with outstanding service for years. Because I am a member of the Total Care Club, Much thanks to the technician. It is so refreshing to work with a locally owned small business that provides excellent customer care!!
Ken S.
3 years ago
Avoid this company for installs. I engaged them in May 2022 to install a new hvac unit. They initially sent third party contractors who did not complete the job. An employee then came out and could not complete the job timely either, causing my family to have to stay with relatives for a night. To this employee's credit, he at least provided a window unit for me to sleep next to overnight. After the unit was actually operating, it was not working appropriately. I had to withhold payment from this company for several months before someone came out to make it right. Fast forward 15 months, I just discovered they installed a box that is too small for the unit (see attached picture) and used tape to try to cover about a 4 inch gap. This tape melted and came loose causing several air leaks. I was told I was losing about 2 vents' worth of air due to these leaks for who knows how long...on a 1 year old system.
Zach G.
3 years ago
I had natural gas shut-off valve (outside furnace) that had slight leaks. I texted the photo to the Total company before I made the appointment. The technician came on August 30, 2022. I want to give 3 feedbacks: (1) Overpriced: The technician put sealant outside on the top of the shut-off valve. Charged $224, including a diagnostic fee of $89 and a service fee of $135, while the actual work took a few minutes. The technician insisted that was their company’s policy. (2) Poor quality: the shut-off valve never stops leaking. See photos for details. (3) Poor customer service: I contacted their customer service. They could make another appointment but would charge the same diagnostic fee of $89 plus whatever applicable. I don’t want to pay the same problem twice. So, I’m finding a different company now. In the meantime, I’m disputing this transaction with my credit card company now for the reason of not meeting my expectation. This is the first time I ever disputed a credit card transaction after using credit cards for more than 20 years.
Xiaoming L.
4 years ago
Coverage Area

Nashville Neighborhoods
We Serve

From the heart of downtown Nashville to the surrounding suburbs, our technicians are familiar with every zip code we serve — no long drive times, no out-of-area surcharges.

Not sure if we cover your area? 
Call (615) 577-1777 to confirm.

Nashville Neighborhoods
Green Hills
Belle Meade
Germantown
The Gulch
East Nashville
Sylvan Park
Bellevue
Donelson
Antioch
Antioch
Madison
Bordeaux
Hillsboro Village
12th South
Berry Hill
Edgehill
The Nations
Whites Creek
Joelton
Inglewood
Hermitage
Surrounding Neighborhoods
Brentwood, TN
Franklin, TN
Murfreesboro, TN
Smyrna, TN
Hendersonville, TN
Goodlettsville, TN
Mount Juliet, TN
La Vergne, TN
Spring Hill, TN
Thompson's Station, TN
Our Location

Based in
Nashville, TN

Our office and service center is located on Old Hickory Blvd in South Nashville — centrally situated to reach every corner of Davidson County and the surrounding Middle Tennessee region quickly.

Maintenance Plans & Payment Options

Flexible Financing & Maintenance Options for Nashville Homeowners

Payment

Flexible Financing

Don’t let budget concerns hold you back. We offer approved financing with competitive rates so you can get the system you need today.

Apply Today
Maintenance

Total Care Club

Join our annual maintenance membership for priority service, tune-ups, and exclusive discounts — all year round.
Frequently Asked Questions

Nashville Service Questions

Common questions from Nashville homeowners and businesses about our services, coverage, and pricing.

Explore Our Services

Yes — we provide same-day HVAC repair across Nashville and Davidson County. Our certified technicians service all major brands including Carrier, Trane, Lennox, Rheem, and more. Call (615) 577-1777 for fast scheduling.

We serve all Nashville neighborhoods including Green Hills, Belle Meade, Germantown, East Nashville, The Gulch, Sylvan Park, Antioch, Donelson, Madison, and more. We also cover surrounding Middle Tennessee communities including Brentwood, Franklin, and Murfreesboro.

Yes. We are an authorized Generac dealer and install whole-home and commercial standby generators throughout Nashville. Generator installation typically takes one to two days and includes permit management, electrical hookup, and full commissioning.

Yes. We are an authorized Generac dealer and install whole-home and commercial standby generators throughout Nashville. Generator installation typically takes one to two days and includes permit management, electrical hookup, and full commissioning.

Our 24/7 emergency line is always open at (615) 577-1777. We prioritize emergency calls and aim to have a technician on-site within hours for heating, cooling, or plumbing emergencies anywhere in Nashville.

Absolutely. Our commercial division handles HVAC, mechanical contracting, and commercial refrigeration for Nashville restaurants, retailers, offices, and construction projects. We offer preventive maintenance contracts tailored to commercial needs.

We offer approved financing with competitive rates and flexible monthly payments — so you can get the system you need without delay. We also accept Visa, Amex, Discover, and cash. Ask our team about current promotional financing offers.

The Total Care Club is our annual maintenance membership for Nashville homeowners. Members receive priority scheduling, spring and fall system tune-ups, discounts on repairs and parts, and extended equipment warranty coverage — all for a low annual rate.

Always Available
Emergency?
We Answer.

Our technicians are on call around the clock — nights, weekends, and holidays.

24/7
Contact Us

Let's Get To
Work.

Fill out the form and our team will respond promptly to schedule your service or provide a free, no-obligation quote.


© Total Group LLC. All rights reserved. Licensed & Insured in Tennssee.
Website development by Nashville Interactive

Visa • Amex • Discover • Cash • Financing Available